Digital Communications · Entrepreneur · QA Analyst · Educator
Nothing
stops Sumi.
Digital communications professional. Entrepreneur. Problem solver. A decade of versatile experience — four years of measurable impact at TVA — ready to lead from day one.
completed
handled independently
across 13 programs
recognition — 2024
The person
behind the work.
I'm a digital communications professional, entrepreneur, and certified QA analyst with a decade of experience spanning web operations, product quality, education, and small business ownership. My TVA chapter was four years of measurable, documented impact — but it's one chapter of a much broader story.
I came in as a contractor and became the backbone of the team — handling ~90% of monthly digital requests, consistently. I bring that same drive, precision, and ownership to everything I touch.
Versatile by design. Dependable by track record. Ready for what's next.
No Ramp-Up Required
4 years in. Systems, stakeholders, and standards already mastered.
Proven Track Record
3,500+ requests. Real, documented, measurable impact.
Ready to Lead
Training, Board support, documentation — scope beyond my title.
AI-Forward
Practical AI-assisted workflow to deliver faster, without cutting corners.
Built for this.
Ready for more.
Content Management
Sitefinity CMS expert — page templates, content blocks, navigation, and full publish cycles. 15+ content types managed across TVA.com at enterprise scale.
QA & Accessibility
Siteimprove Super User (Top 5% globally). Drove QA from 86.8 → 94.7 and accessibility from 74 → 90+, exceeding federal compliance benchmarks.
Email Marketing
200+ newsletters across 13 Mailchimp programs. Full ownership: design, list management, analytics, and vendor coordination from scratch.
HTML, CSS & JavaScript
Code-level digital work — Bootstrap, custom templates, interactive elements, and accessibility-compliant markup, applied in production environments.
Analytics & Reporting
Google Analytics for traffic, behavior, and campaign performance. Ongoing site health reporting and data-driven content insights for stakeholders.
AI-Assisted Work
Applies AI tools as part of a disciplined workflow — faster page builds, content drafting, and accessibility reviews, while owning every final output.
Every page tells a story.
Here are a few.
TVA.com Quality & Compliance Overhaul
Daily governance — triaging by impact, coordinating with content owners, escalating platform issues — drove TVA.com's scores to exceed the federal benchmark and pushed accessibility to 90+ through systematic remediation.
TVA Board Meeting Digital Support
High-stakes, zero-error digital support for every TVA Board meeting — pre-event setup, live readiness monitoring, and post-event archiving. Precision and cross-team accountability under deadline, every time.
Mailchimp Newsletter Program
Designed, built, and deployed 200+ newsletters across 13 distinct programs — Stakeholder Relations, Green Switch, River Neighbors, and more. Full ownership: strategy, design, lists, analytics, vendor support.
SharePoint & TVA Today Management
Maintained TVA Today homepage, Employee & Leadership Development pages, headers, footers, and template updates across internal sites. Analytics, content approvals, and cross-team publishing support.
Tangible transformations.
Not just maintenance.
From text wall to structured leadership directory
Added member photos, reorganized into scannable sections, improved hierarchy and accessibility — reducing cognitive load and making governance resources easier to find.
From 100+ links to intuitive navigation
Organized a wall of links into logical categories, highlighted key NEPA resources, and introduced clear visual hierarchy — dramatically improving findability and reducing scroll depth.
A decade of diverse
experience. One throughline:
exceptional delivery.
- Managed 3,500+ web content requests — ~90% of all team workload — across TVA.com
- Drove QA from 86.8 → 94.7 and accessibility from 74 → 90+, exceeding federal benchmarks
- Designed and deployed 200+ newsletters across 13 Mailchimp programs
- Provided high-stakes digital support for every TVA Board meeting: pre-event, live, and post-event
- Created training materials for newsroom publishing and WebDAM digital asset management
- Ranked Top 5% of Siteimprove users globally — Super User 2024
- Founded and operate a women-owned small business — end-to-end ownership from formulation to distribution
- Designed, developed, and formulated all skincare products independently
- Built and managed digital brand presence through the sumisown Instagram channel
- Executed full quality management processes in an Agile environment — user story refinement, sprint demos, retrospectives
- Served multiple Agile roles — product owner, scrum master, and team member
- Performed functional and non-functional manual testing; distributed daily/weekly test status reports
- Tailored teaching approaches to meet each child's unique learning style and needs
- Excelled at breaking complex subjects into clear, accessible information — a skill that transfers directly to stakeholder communications and training
Not just familiar.
Day-to-day operational expertise.
- Content publishing
- Page templates
- Navigation config
- Content blocks
- QA monitoring
- Accessibility audits
- SEO & broken links
- Super User 2024
- Newsletter campaigns
- List management
- Analytics
- Vendor support
- Digital asset mgmt
- Metadata strategy
- User training
- Asset distribution
- Video upload & mgmt
- Embed & publishing
- Analytics
- Troubleshooting
- Traffic analysis
- User behavior
- Page performance
- Campaign tracking
- Content management
- Internal comms
- Team collaboration
- Page maintenance
- Bootstrap layouts
- Accessibility markup
- Interactive elements
- Template builds
Still not convinced?
Read what others are saying.
"Sumi is the kind of professional who doesn't just complete a task — she understands the purpose behind it and delivers it better than you imagined. Her attention to detail in accessibility and QA is genuinely exceptional."
"She consistently handled the vast majority of our team's workload — without complaint, without errors, and without needing to be asked twice. That kind of reliability is rare and invaluable."
"Working with Sumi on Board meeting materials was always smooth — she understood the stakes, met every deadline, and elevated everything she touched. A true professional."
The numbers.
The record.
Credentials that go
beyond the job description.
🎓 Certifications
- Certified Tester Foundation Level (CTFL) — ISTQB
- Siteimprove Super User 2024 — Top 5% globally
💻 Technical Skills
- HTML · CSS · JavaScript · Bootstrap
- Adobe Suite · Google Analytics · SEO
- Oracle · SQL · Jira · ALM
- Windows · Mac · Linux
- Microsoft Office Suite (advanced)
- Sitefinity CMS · WebDAM · Siteimprove
🤖 AI Skills
- AI-assisted content creation and editing workflows
- Applied AI to accelerate web page development and builds
- AI-powered accessibility troubleshooting and remediation
- Prompt engineering for communications, documentation, and QA
- Human-in-the-loop methodology — AI generates, Sumi owns the result
🌱 Volunteer Activities
Four years of consistent delivery. Deep institutional knowledge. Ready to lead — not as an outside hire who needs time to get up to speed, but as someone already doing the work.
— Sumi Subramanian · Digital Communications · TVA 2022–2026
Let's talk.
I'm actively exploring roles in digital communications, content strategy, UX/web operations, and AI-assisted digital work. If you're looking for someone who hits the ground running — I'm ready.